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VA Center for Clinical Management Research


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Improving Chronic Disease Self Management 
How can we help patients manage their conditions between doctor appointments, to keep them healthy and avoid costly hospital stays and emergency department visits? We are developing a variety of approaches, such as involving peers and caregivers to help patients better manage their conditions through low-cost, technology-based interventions. For example:

  • A service that combines group self-management training with peer-to-peer telephone support for Veterans with diabetes has shown to improve glycemic control among diabetic patients.
  • The CarePartner program enhances patient satisfaction and self-management by using the internet and automated telephone calls to help patients manage diabetes, depression, and congestive heart failure, with support from caregivers

Promoting Patient Centered and Personalized Care

Managing Mental Health Conditions

Enhancing Patient Safety

Improving Communications and Decision-Making

Preventing Disease and Disability