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VA Center for Clinical Management Research


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Improving Communication and Decision-Making
Treatment programs and care plans only work if patients understand them and support the program goals. We research the barriers to clear communication between health care team members and patients, including understanding how people perceive risk and how they make decisions. This research seeks to improve patients’ satisfaction with the health care delivery system and their adherence to treatment plans. Projects have produced:

  • A decision tool to help women with breast cancer make choices about therapeutic options, and to help men with prostate cancer choose a treatment plan.
  • A new way to obtain patient preferences for colorectal cancer screening in order to enhance the rate of colorectal cancer screening among patients who need it.

Improving Chronic Disease Self-Management

Promoting Patient Centered and Personalized Care

Managing Mental Health Conditions

Enhancing Patient Safety

Preventing Disease and Disability